Understanding our bonuses – Part 3

It’s been a whirlwind series of blogs this week and we’re finishing up with one last look at our bonus terms. If you missed the last two parts of this series, then make sure you go back and catch up! In this last part of the blog series, we’ll be delving even deeper into the fine print, so stick with us.

Your Account

When you play with us, you have your very own account. However, this account is provided only under certain circumstances and violations can end up meaning that your account is revoked.

We open up your account with the information that you give us, however if this information is incorrect then you may not be able to access your account any more. We have to do our due diligence and make sure that everyone on our site is legal to play. This means you’re over 18 and in the UK for starters.

From time to time, we might ask you to provide us with ID to ensure that you are who you say you are. If you’re not able to provide this then your account may be locked as a precaution, so make sure you fill this out accurately.

Responsible Gambling

We also have a duty to make sure that our players are protected and gambling responsibly. If your spending patterns change or we think there could be an issue, then our customer service agents will be in touch with you. They’ll be checking in that your still in control of your account and your spending.

You can also ask us if you want to take a break from spending with our site. Just let us know if it’s for a set period of time or indefinitely. Do bear in mind that if you tell us you need a break, we won’t be able to let you back into your account until that time is up.

Deposit Limits

If you want to go ahead and reduce the amount you’re spending then you can also place deposit limits on your account too. This is a great way to make sure you’re always in control of your spend and you can just play with bonuses instead. We want you to be having a great time on our site, so we don’t want you to be spending too much in the long term.

That’s our super speedy rundown on the terms that you’ll find on our site, you should read them in full before you claim our offers. If something doesn’t make sense to you, then get in touch with support and they’ll be happy to help you out further. Remember, at Lucky Cow Bingo, we’re here to make sure you’re having the best possible experience so let us know if you need help!