What makes our Site Safe for Players?

Here at Lucky Cow Bingo, we take our customers safety and security is of paramount importance. We take several key measures to ensure that we are protecting you and above all you feel that all, of our games are fair and that your details are completely confidential.

Who are we?

Lucky Cow Bingo is part of Jumpman Gaming Limited and that is who owns and operates our site. We are completely licenced by the UK Gambling Commission and fully regulated in Alderney, where Jumpman Gaming is based.

Is my Information Safe?

We use the industry standard for protecting your financial information when you are making a payment; employing 128 bit SSL security encryption. Our servers are kept in a secure location and our defences have been rigorously tested through SQS.

All of this culminating in the safe storage of your private information and the secure management of payments to and from your account.

Jumpman Software

Our online bingo software is at the cutting-edge of technology and this means that all of the games that we offer have been thoroughly tested to ensure that they are completely fair and this is something that we take a lot of pride in.

It’s also not just about making sure the games are fair, it’s about making sure they are attractive, distinctive and have a user-friendly interface that makes for some exciting and rewarding gameplay, something we feel we achieve to great success.

Terms and Conditions

We have a dedicated ‘Terms and Conditions’ section on our website accessed via the T&C’s link at the bottom of the page. Here we go into a lot of detail about what you can expect from us and how we operate. Our privacy policy is contained here detailing our registration with the Data Protection Office in Guernsey as well as details about our Gambling Commission licence.

It is not just your privacy and safety we take very seriously but we also want to support you should you find yourself developing any unhealthy gambling habits.

We have a self-exclusion zone, making your account inaccessible for as long as you need it to be, allowing you to take a break and carry out a ‘reality-check’. We also provide a friendly and approachable customer service team who are there to offer you advice and point you in the right direction should you require any help. We also provide a link to the Gamble Aware and GamStop websites should you find your spending is getting out of control.

Lucky Cow takes every conceivable measure to ensure our customer’s data is kept confidential, is stored in accordance with the law and above that you can enjoy your online gaming in a safe and protected environment.